Meeting/Event Information

Coaching Managers to Instill a Performance Mindset

February 20, 2020
5:30 PM - 8:30 PM
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Detroit Marriott Southfield
27033 Northwestern Highway
Southfield, MI 48033


In the fast-paced world of advertising, managers are focused on rapid ideation, creative delivery and innovative solutions. They have limited time for complex processes and time-consuming, linear models. Sound familiar? Engage in this application-based workshop to experience a proven approach for preparing managers to incorporate a performance mindset into their daily team management practices. 

Participants will learn to integrate models from leadership, coaching and performance improvement disciplines for use in client conversations and practice facilitating a client coaching discussion.

Coaching Managers to Instill a Performance Mindset is an interactive, discussion-based workshop that includes role playing, observation and action planning activities. The workshop supports ISPI standards 1, 4 and 5. By using the models, theories and techniques presented and practiced during this workshop, performance improvement practitioners will be able to educate their clients and help them to proactively frame their requests in terms of performance gaps and outcomes, rather than solutions alone. With consistent use, practitioners will experience a shift in their clients' mindset and language, which will begin to build a performance culture - as evidenced by the types of requests they receive from their clients and an increase in client-initiated pre-work before requesting assistance.


About the Speaker

Lisa Bradley-Mitchell has facilitated learning and performance improvement initiatives for 30 years at various companies including Xerox, AAA, MetLife and General Physics. Currently, she leads The Mars Agency's HR practice and provides executive coaching and leadership
development workshops through her company, Flange Coaching and Human Performance Solutions. A member of ISPI since 1991, and a CPT since 2003, Lisa holds an MS in education (Capella University) and an MA in human development (Fielding Graduate University).